Privacy Policy

Effective Date: March 24, 2026

This Privacy Policy describes how Mooray Ventures LLC ("we," "us," or "our") collects, uses, and shares information about you when you use the PATCHED platform ("Platform"). By using the Platform, you agree to the collection and use of information as described in this Policy.

1. Information We Collect

We collect the following categories of information:

Account Information

• Username, email address, and password when you register
• Profile information you choose to provide (display name, avatar, bio)
• Date of account creation and last login

Usage Information

• Messages, content, and files you send or share on the Platform
• Voice and video call metadata (not content unless recorded with consent)
• Interactions with features including reactions, clicks, and activity logs

Payment Information

• Billing details are collected and processed by our payment processor (Stripe). We do not store full payment card details on our servers
• We retain transaction records including amounts, dates, and subscription tier

Technical Information

• IP address, device type, browser type, and operating system
• Log data including access times, pages viewed, and error reports
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Operate, maintain, and improve the Platform
• Process payments and manage your subscription
• Communicate with you about your account, updates, and support requests
• Enforce our Terms of Service and community guidelines
• Detect, investigate, and prevent fraudulent or unauthorized activity
• Analyze usage trends to improve the Platform experience
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in operating the Platform (e.g. payment processors, hosting providers, analytics tools), subject to confidentiality obligations
• Legal Requirements: When required by law, court order, or governmental authority
• Protection of Rights: To protect the rights, property, or safety of PATCHED, our users, or others
• Business Transfers: In connection with a merger, acquisition, or sale of all or substantially all of our assets, your information may be transferred as part of that transaction

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time. Some information may be retained for legal, compliance, or fraud prevention purposes after account deletion.

5. Cookies and Tracking

We use cookies and similar technologies to maintain session state, remember preferences, and analyze usage. You can control cookie settings through your browser, though disabling cookies may affect Platform functionality.

6. Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of certain data processing activities

To exercise these rights, contact us at: [email protected]

7. Children's Privacy

The Platform is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13 without parental consent, we will take steps to delete it promptly.

8. Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Third-Party Links and Services

The Platform may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those third parties, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you use.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated Policy on the Platform and updating the effective date. Your continued use of the Platform after changes take effect constitutes acceptance of the revised Policy.

11. Contact

If you have questions or concerns about this Privacy Policy, please contact us at: [email protected]